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Management of Services Concepts, Design, and Delivery
This note builds on conceptual frameworks and cases from a wide range of service operations, selected from health care, hospitality, internet services, supply chain, transportation, retailing, food service, entertainment, financial services, humanitarian services, government services, and others.
Author(s): Prof. Charles H. Fine
NA Pages 
Principles of Management by David S. Bright
This book online Principles of Management by David S. Bright and others covers the following topics related to Management and Leadership : Managing and Performing, Managerial Decision-Making, The History of Management, External and Internal Organizational Environments and Corporate Culture, Ethics, Corporate Responsibility, and Sustainability, International Management, Entrepreneurship, Strategic Analysis: Understanding a Firm’s Competitive Environment, The Strategic Management Process: Achieving and Sustaining Competitive Advantage, Organizational Structure and Change, Human Resource Management, Diversity in Organizations, Leadership, Work Motivation for Performance, Managing Teams, Managerial Communication, Organizational Planning and ControllingManagement of Technology and Innovation.
Author(s): David S. Bright, and others
NA Pages
Technical Project Management in Living and Geometric Order
This book online Technical Project Management in Living and Geometric Order covers the following topics related to Management and Leadership : Project Management Foundations: Principles and Practices, Strategy, Project Selection, and Portfolio Managemen, Project Initiation, Scope, and Structure, Procurement, Team Formation, Team Management, and Project Leadership, Project Planning, Project Scheduling, Managing Project Risks, Managing Project Value, Budgets, and Costs, Allocating and Managing Constrained Resources, Project Monitoring, Analytics, and Control, Critical Project Management Skill: Negotiation, Project Closure and Audits, Personal and Organizational Project Management Growth, Putting It All Together.
Author(s): Jeffrey S. Russell, P.E., Wayne P. Pferdehirt, P.E.,and John S. Nelson, P.E.
NA Pages
Management notes Uttarakhand Open University
This lecture note explains the following topics: Evolution of the Process of Management, Skills and Roles of Management Professionals, Key Functions of Management, Management of Tourism and Travel Trade.
Author(s): Uttarakhand open university
310 Pages
This note covers the following topics: The New Paradigms of Management Control Systems, Control Lever, Key Controllable Variables, The Traditional Instruments of Control in Organisations - Auditing, Management Control Process, Budgetary Control and Analysis of Variance , Marketing and Distribution Control,Accountability in Organizations – Responsibility, Accounting, Costing, Transfer Pricing, CVP Analysis, Behavioural Aspect of Management Control, Human Resources Accounting, Management Control in Specialized Organisations - Sectoral Applications,Process of Designing and Controlling System.
Author(s): Ms.A.Punitha, Ms.V.Umasri, Mr.Sk. Md. Nizamuddin, Ms. Kavitha Shanmugam and Dr.R.Radjamanogary
259 Pages
Introduction To Management by Jordan University of Science and Technology
This note is designed to introduce students to the fundamental techniques of using data to make informed management decisions. It will focus on various ways of modeling, or thinking structurally about, decision problems in order to enhance decision-making skills.
Author(s): Jordan University of Science and Technology
NA Pages
Leadership and Management Lecture Notes
This lecture note explains the following topics: Changing Organizations, Leadership vs. Management - Are they different, Common Features of Leadership, General Conclusion of a Leader, Job Specification for a Presidency, Power, Authority and Influence, Power, Authority and Influence, Communication, Decision Making, Conflict Resolution, Role of Staff Committee Function.
Author(s): Seoul National University
NA Pages
Management Information Systems
This book covers the following topics: The World Of E-Business, Business Models, e-Business Relationships, Governance Structures, e-Business Technological Infrastructure, XML -The Enabling Technology, e-Markets, e-Procurement, Business Networks, Intermediaries In The Value Systems, e-Business Modeling, Approaches To Middleware, Enterprise Application Integration, e-Business Integration and Loosely Coupled e-Business Solutions.
Author(s): Seoul National University
NA Pages
This note introduces you to behavioral science theories, methods, and tools and provides opportunities to use and apply them to problems you will encounter in your work and career. The course material will begin with an overview of work and organizations in modern industrial society, and then examine individual behavior, move to behavior in groups or teams, and finally discuss organizations as a whole.
Author(s): Prof. John Carroll and Prof. Li Tao
NA Pages
The Theory of Operations Management
This note focuses on theoretical work for studying operations planning and control problems. Also reviews the quantitative models and theoretical tools underlying some of the customer-driven operational practices of these cutting-edge companies.
Author(s): Prof. Jeremie Gallien
NA Pages
Management Concepts and Organizational Behaviour
This book explains the following topics: Evolution Of Management Thoughts, Functions Of Management, Planning, Deision-making, Organising, Authority And Responsibility, Recruitment And Selection, Training And Development, Interpersonal Behaviour, Stress Management, Conflict Management And Organisatioanl Change.
Author(s): Guru Jambheshwar University of Science and Technology, Hisar
720 Pages
