Services Operations Management
This book covers the following topics: Understanding the nature of services, Aligning service strategy and service competitiveness, service design, development and automation, Managing human resource in services, Service quality, Service facility design and facility location, Demand management in services, Capacity management or supply management in services, Managing waiting lines and queuing models, Service inventory and supply chain management., Quantitative models in managing service operations.
Author(s): NPTEL
NA Pages 
Technical Project Management in Living and Geometric Order
This book online Technical Project Management in Living and Geometric Order covers the following topics related to Management and Leadership : Project Management Foundations: Principles and Practices, Strategy, Project Selection, and Portfolio Managemen, Project Initiation, Scope, and Structure, Procurement, Team Formation, Team Management, and Project Leadership, Project Planning, Project Scheduling, Managing Project Risks, Managing Project Value, Budgets, and Costs, Allocating and Managing Constrained Resources, Project Monitoring, Analytics, and Control, Critical Project Management Skill: Negotiation, Project Closure and Audits, Personal and Organizational Project Management Growth, Putting It All Together.
Author(s): Jeffrey S. Russell, P.E., Wayne P. Pferdehirt, P.E.,and John S. Nelson, P.E.
NA Pages
Organizational Behavior and Management
The link directs to a PDF book titled Organizational Behavior and Management and explains the following contents : Rationalist vs. Behavioralist Paradigms, A Model of Ethics in Decision Making, The Local Context: The Houston Economy, The Global and National Competitive Contexts, Perception, Attribution Theory, Operant Learning Theory, Job Design, Equity Theory, Goal Setting Theory, Power, Communication, Decision Making, Personality Theory, Culture, Leadership, Change, Organizational Theory , Teams.
Author(s): Dale Rude, Department of Management
46 Pages
Lecture Notes On Leadership And Change Management
This lecture note explains the following topics: Introduction and skills approach to leadership, Contingency leadership, Transformational Leadership, Organizational Design and Change, Employee Relations and Managing Change.
Author(s): Ms. Surabhi Lakshmi
80 Pages
Operations Management by The Open University of Hong Kong
This book covers the following topics: Improving Operations Performance with World Class Manufacturing Technique: A Case in Automotive Industry, Managing OEE to Optimize Factory Performance, Using Overall Equipment Effectiveness for Manufacturing System Design, Overall Equipment Effectiveness for Manufacturing System, Reliability and Maintainability in Operations Management, Production Scheduling Approaches for Operations Management, Enterprise Risk Management to Drive Operations Performances, Important Role of Packaging in Operations Management,An Overview of Human Reliability Analysis Techniques in Manufacturing Operations.
Author(s): The Open University of Hong Kong
278 Pages
The purpose of this note is to put quality management into perspective, and to highlight its critical importance, as well as to present in-depth ideas on different methodologies, tools and techniques proposed for product and process improvement. This web course will help readers understand opportunities for product or service or process improvement based on quality management principals.
Author(s): Dr. Indrajit Mukherjee, NPTEL
NA Pages
Lecture Notes On Management Science
This book explains the following topics: Introduction to Management, Designing Organization, Operations and Marketing Management, Human Resources Management, Project Management, Strategic Management.
Author(s): Institute Of Aeronautical Engineering
281 Pages
The Theory of Operations Management
This note focuses on theoretical work for studying operations planning and control problems. Also reviews the quantitative models and theoretical tools underlying some of the customer-driven operational practices of these cutting-edge companies.
Author(s): Prof. Jeremie Gallien
NA Pages
Project Planning, Analysis and Management
This book covers the following topics: Meaning, Nature and Importance Of Project, Capital Expenditure Decision, Market and Demand Analysis, Technical and Financial Analysis, Analysis of Project Risk, Market Risk and Firm Risk, Social Cost-benefit Analysis, Multiple Projects and Constraints, Network Techniques for Project Management, Project Financing in India, Project Appraisal: Assessing The Tax Burden, Environmental Appraisal of Projects.
Author(s): Guru Jambheshwar University of Science Technology, Hisar - Haryana
270 Pages
Electronic Engagement A Guide for Public Sector Managers
The objective of this guide is to equip public sector managers to assess the value that new communications and computing technology may bring to their interactions with a range of potential stakeholders.
Author(s): Dr Peter Chen
NA Pages
Managing Transformations in Work, Organizations, and Society
The course note focuses on skills managers need to adapt to current sweeping changes in the nature of work and the workforce, in business organizations and their roles in society, and in the institutions that interact with work, particularly the labor market, community and family centered groups.
Author(s): Prof. Joel Cutcher-Gershenfeld, Prof. Thomas A. Kochan and Prof. Wanda Orlikowski
NA Pages
