Services Operations Management
This book covers the following topics: Understanding the nature of services, Aligning service strategy and service competitiveness, service design, development and automation, Managing human resource in services, Service quality, Service facility design and facility location, Demand management in services, Capacity management or supply management in services, Managing waiting lines and queuing models, Service inventory and supply chain management., Quantitative models in managing service operations.
Author(s): NPTEL
NA Pages 
Technical Project Management in Living and Geometric Order
This book online Technical Project Management in Living and Geometric Order covers the following topics related to Management and Leadership : Project Management Foundations: Principles and Practices, Strategy, Project Selection, and Portfolio Managemen, Project Initiation, Scope, and Structure, Procurement, Team Formation, Team Management, and Project Leadership, Project Planning, Project Scheduling, Managing Project Risks, Managing Project Value, Budgets, and Costs, Allocating and Managing Constrained Resources, Project Monitoring, Analytics, and Control, Critical Project Management Skill: Negotiation, Project Closure and Audits, Personal and Organizational Project Management Growth, Putting It All Together.
Author(s): Jeffrey S. Russell, P.E., Wayne P. Pferdehirt, P.E.,and John S. Nelson, P.E.
NA Pages
Strategic Management by Vardhaman Mahaveer Open University
This note covers the following topics: Strategic Management, Environmental Threat and Opportunity Profile, Strategic Advantage Profile, Hierarchy of Strategic Intent, Strategies Formulation, Strategies Formulation, Mergers & Acquisitions, Strategic Analysis and Strategic Choice, Strategy Implementation, Structural Implementation, Functional Implementation, Functional Implementation, Strategic Evaluation and Control, Reaching Strategic Edge.
Author(s): Vardhaman Mahaveer Open University
230 Pages
Project Management by The Open University of Hong Kong
This book describes the following topics: Project Management: Past and Present, The Project Life Cycle, Framework for Project Management, Stakeholder Management, Culture and Project Management, Project Initiation, Scope Planning, Project Schedule Planning, Budget Planning, Procurement Management, Quality Planning, Communication Planning, Risk Management Planning , Project Completion.
Author(s): The Open University of Hong Kong
265 Pages
Introduction to Project Management
This note explains the following topics: Project Performance Dimensions, Project Life Cycle, Project Classification, Project Identification and Formulation, Network Analysis, Project Crashing and Project Control.
Author(s): National Institute of Agriculrural Extension Management
72 Pages
