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Services Operations Management
This book covers the following topics: Understanding the nature of services, Aligning service strategy and service competitiveness, service design, development and automation, Managing human resource in services, Service quality, Service facility design and facility location, Demand management in services, Capacity management or supply management in services, Managing waiting lines and queuing models, Service inventory and supply chain management., Quantitative models in managing service operations.
Author(s): NPTEL
NA Pages 
Management notes Uttarakhand Open University
This lecture note explains the following topics: Evolution of the Process of Management, Skills and Roles of Management Professionals, Key Functions of Management, Management of Tourism and Travel Trade.
Author(s): Uttarakhand open university
310 Pages
Strategic Management by Vardhaman Mahaveer Open University
This note covers the following topics: Strategic Management, Environmental Threat and Opportunity Profile, Strategic Advantage Profile, Hierarchy of Strategic Intent, Strategies Formulation, Strategies Formulation, Mergers & Acquisitions, Strategic Analysis and Strategic Choice, Strategy Implementation, Structural Implementation, Functional Implementation, Functional Implementation, Strategic Evaluation and Control, Reaching Strategic Edge.
Author(s): Vardhaman Mahaveer Open University
230 Pages
Lectures notes On Production and Operation Management
This note covers the following topics: Productivity, Production System Models of production system, Forecasting, Facilities Planning, Motion study, Production Planning and Control, Project Management, Modern Trends in Manufacturing.
Author(s): Dr. Sarojrani Pattnaik and Dr. Swagatika Mishra
98 Pages
Leadership and Management Lecture Notes
This lecture note explains the following topics: Changing Organizations, Leadership vs. Management - Are they different, Common Features of Leadership, General Conclusion of a Leader, Job Specification for a Presidency, Power, Authority and Influence, Power, Authority and Influence, Communication, Decision Making, Conflict Resolution, Role of Staff Committee Function.
Author(s): Seoul National University
NA Pages
This note introduces you to behavioral science theories, methods, and tools and provides opportunities to use and apply them to problems you will encounter in your work and career. The course material will begin with an overview of work and organizations in modern industrial society, and then examine individual behavior, move to behavior in groups or teams, and finally discuss organizations as a whole.
Author(s): Prof. John Carroll and Prof. Li Tao
NA Pages
This book covers the followin topics: Introduction to Principles of Management, Personality, Attitudes, and Work Behaviors, History, Globalization, and Values-Based Leadership, Developing Mission, Vision, and Values, Strategizing , Organizational Structure and Change, Organizational Culture, Social Networks , Leading People and Organizations, Decision Making, Managing Groups and Teams, Motivating Employees.
Author(s): Mason Carpenter, Talya Bauer, Berrin Erdogan
720 Pages
Principles of Management by Andy Schmitz
This book covers the following topics: Introduction to Principles of Management, Personality, Attitudes, and Work Behaviors, History, Globalization, and Values-Based Leadership, Developing Mission, Vision, and Values, Strategizing, Organizational Structure and Change, Organizational Culture, Social Networks, Leading People and Organizations, Decision Making, Communication in Organizations, Motivating Employees, Essentials of Control and Strategic Human Resource Management.
Author(s): Andy Schmitz
NA Pages
Services Operations Management
This book covers the following topics: Understanding the nature of services, Aligning service strategy and service competitiveness, service design, development and automation, Managing human resource in services, Service quality, Service facility design and facility location, Demand management in services, Capacity management or supply management in services, Managing waiting lines and queuing models, Service inventory and supply chain management., Quantitative models in managing service operations.
Author(s): NPTEL
NA Pages
This book covers the following topics: General Outline Of The Psychology Of Management, Individuality, Functionalization, Measurement, Analysis and Synthesis, Standardization, Records and Programmes and Incentives.
Author(s): L.m. Gilbreth, PH.D
NA Pages
In this book, the author take a challenge based approach to dealing with groups. Many other books provide conceptual and descriptive treatments of groups and teams. Here we will take a prescriptive perspective, one that focuses on the how to of managing a group or a team. This prescriptive perspective, however, will be rooted in social science.
Author(s): wikibooks.org
NA Pages
