Objective of this note is to provide exposure of theories, techniques and approaches to manage Industrial Relations and to understand the importance of labour administration and Constitutional Provisions. Topics covered includes: Concept and determinants of Industrial relations the Indian scenario, Managing Industrial Relations changes, Indian Culture & Industrial Relations, Trade Unions , Trade Union Legislation , Multiplicity of Trade Unions, Conflict Resolutions, Industrial Relations, Welfare and Productivity and Social Responsibility of Trade Unions, Industrial Relation Management and Management of Trade Union, Employee Counselling, Employee Discipline, Collective Bargaining, Labour Administration, Central Machinery of Labour Administration and Contemporary Trends as well as Future of IR in India.
Author(s): Pondicherry University
The purpose of this note is to put quality management into perspective, and to highlight its critical importance, as well as to present in-depth ideas on different methodologies, tools and techniques proposed for product and process improvement. This web course will help readers understand opportunities for product or service or process improvement based on quality management principals.
Author(s): Dr. Indrajit Mukherjee, NPTEL
This note builds on conceptual frameworks and cases from a wide range of service operations, selected from health care, hospitality, internet services, supply chain, transportation, retailing, food service, entertainment, financial services, humanitarian services, government services, and others.
Author(s): Prof. Charles H. Fine
The book is well-designed for the intended audience of instructional designers. Topics covered includes: Introduction to Project Management, Project Profiling, Project Phases and Organization, Understanding and Meeting Client Expectations, Working with People on Projects, Communication Technologies, Starting a Project, Project Time Management, Managing Project Quality, Managing Project Risk .
Author(s): Geri Clements, Jeffery Drysdale, Jenifer Francis, Buck Harrison, Joseph Rino, Jared Robinson and Aaron Snyder
This note explains the following topics: Introduction to Project Management, Introduction to Agile Project Management, Project Management Process for a Project, Project Stakeholder and Risk Management, Project Risk Management, Solving Project Management Decision Problems, Project Risk Management Analysis.
This note covers the following topics: Productivity, Production System Models of production system, Forecasting, Facilities Planning, Motion study, Production Planning and Control, Project Management, Modern Trends in Manufacturing.
Author(s): Dr. Sarojrani Pattnaik and Dr. Swagatika Mishra
This note covers the following topics: Introduction to Strategic Management, Formulation of Strategy and Strategic Management, Global Strategic : Practices and Issues, New Emerging Strategies in Information Communication, Technology (ICT), Disaster Management : The Development Perspective, Concerns and Strategies, Strategic Alliances, Corporate Strategy and Corporate, Governance, Emerging Trends in Global Business Environment.
Author(s): University Of Mumbai
This lecture note explains the following topics: Changing Organizations, Leadership vs. Management - Are they different, Common Features of Leadership, General Conclusion of a Leader, Job Specification for a Presidency, Power, Authority and Influence, Power, Authority and Influence, Communication, Decision Making, Conflict Resolution, Role of Staff Committee Function.
Author(s): Seoul National University
This note focuses on some of the important current issues in strategic management. It will concentrate on modern analytical approaches and on enduring successful strategic practices. It is consciously designed with a technological and global outlook since this orientation in many ways highlights the significant emerging trends in strategic management.
Author(s): Rohan Sahani and Prof. Arnoldo Hax
This book covers the following topics: The World Of E-Business, Business Models, e-Business Relationships, Governance Structures, e-Business Technological Infrastructure, XML -The Enabling Technology, e-Markets, e-Procurement, Business Networks, Intermediaries In The Value Systems, e-Business Modeling, Approaches To Middleware, Enterprise Application Integration, e-Business Integration and Loosely Coupled e-Business Solutions.
Author(s): Seoul National University
This book explains the following topics: Introduction to Management, Designing Organization, Operations and Marketing Management, Human Resources Management, Project Management, Strategic Management.
Author(s): Institute Of Aeronautical Engineering
This notes examines the historical evolution and current human and organizational contexts in which scientists, engineers and other professionals work. It outlines today's major challenges facing the management profession. Students will be introduced to concepts and tools to analyze work and leadership experiences in optional undergraduate fieldwork projects.
Author(s): Prof. Thomas A. Kochan
This note introduces you to behavioral science theories, methods, and tools and provides opportunities to use and apply them to problems you will encounter in your work and career. The course material will begin with an overview of work and organizations in modern industrial society, and then examine individual behavior, move to behavior in groups or teams, and finally discuss organizations as a whole.
Author(s): Prof. John Carroll and Prof. Li Tao
This book explains the following topics: Nature Of Management, Manager and Environment Levels in Management, Managerial Skills, Organisation Structure and Design, Delegation of Authority and Decentralisation, Perception and Learning, Personality and Individual Differences, Motivation and Job Performance, Group Dynamics, Leadership, Organisational Structure, Comparative Management Styles and approaches, Japanese Management Practices Organisational Creativity and Innovation, Entrepreneurial Management, Management of Diversity.
Author(s): St. Xaviers College, Kolkata
This note focuses on theoretical work for studying operations planning and control problems. Also reviews the quantitative models and theoretical tools underlying some of the customer-driven operational practices of these cutting-edge companies.
Author(s): Prof. Jeremie Gallien
This note introduces interactive oral and interpersonal communication skills critical to leaders, including strategies for presenting to a hostile audience, running effective and productive meetings, active listening, and contributing to group decision-making.
Author(s): Prof. Neal Hartman
This note covers the following topics: An overview of Retailing , Types of Stores, Retail Strategy, Retail Environment, Trends in Indian Retail Industry, Retail Store Location, Store Layout & Design, Merchandise Management, Category Management, Retail Pricing & Merchandise Performance, Communicating with Retail Customers, Retail Advertisement, Sales Promotion and Personal Selling, Retail Selling Process, Globalisation and Retailing.
Author(s): Prof. Kalyanaraman, Prof. S. C. Sivasundaram, Prof. A. Mohammed Jaffer and Prof. K. Subramaniam
This book explains the following topics: Concepts of Advertising, Integrated Advertising Program, Understanding Message Strategy, Media, Campaign Making and Advertising.
Author(s): Eiilm University
This note explains the following topics: Role and Scope of Production Management, Concept of Production Management, Types of Production Systems and Plant Location, Plant Layout, Production Planning and Control, Production Process Analysis, Demand Forecasting, Productivity, Time and Motion Study, Quality Control.
Author(s): Directorate of Distance Education, Guru Jambheshwar University, Hisar
This book explains the following topics: Evolution Of Management Thoughts, Functions Of Management, Planning, Deision-making, Organising, Authority And Responsibility, Recruitment And Selection, Training And Development, Interpersonal Behaviour, Stress Management, Conflict Management And Organisatioanl Change.
Author(s): Guru Jambheshwar University of Science and Technology, Hisar
This course note introduces students to the theory, algorithms, and applications of optimization. The optimization methodologies include linear programming, network optimization, integer programming, and decision trees. Applications to logistics, manufacturing, transportation, marketing, project management, and finance. Includes a team project in which students select and solve a problem in practice.
Author(s): Prof. James Orlin and Dr. Ebrahim Nasrabadi
The text provides an overview of project management and uses the industry standard definitions of the divisions of project management knowledge as described by the Project Management Institute (PMI) to provide grounding in traditional project management concepts. Topics covered includes: Project Profiling, Project Phases and Organization, Understanding and Meeting Client Expectations, Working with People on Projects, Communication Technologies, Starting a Project, Project Time Management, Estimating and Managing Costs, Managing Project Quality, Managing Project Risk, Project Procurement and Closure.
Author(s): Saylor Academy
This book covers the following topics: Meaning, Nature and Importance Of Project, Capital Expenditure Decision, Market and Demand Analysis, Technical and Financial Analysis, Analysis of Project Risk, Market Risk and Firm Risk, Social Cost-benefit Analysis, Multiple Projects and Constraints, Network Techniques for Project Management, Project Financing in India, Project Appraisal: Assessing The Tax Burden, Environmental Appraisal of Projects.
Author(s): Guru Jambheshwar University of Science Technology, Hisar - Haryana
The text offers a proven approach that has garnered student praise, increased IS enrollment, and engaged students to think deeper and more practically about the space where business and technology meet. It addresses most of the major areas covered in and introductory information technology management course. Setting the Stage: Technology and the Modern Enterprise, Strategy and Technology: Concepts and Frameworks for Understanding What Separates Winners from Losers, Zara: Fast Fashion from Savvy Systems, Netflix: The Making of an E-commerce Giant and the Uncertain Future of Atoms to Bits, Moore’s Law: Fast, Cheap Computing and What It Means for the Manager, Understanding Network Effects, Peer Production, Social Media, and Web 2.0.
Author(s): John Gallaugher, Boston College's Carroll School of Management
This book covers the following topics: Introduction to Principles of Management, Personality, Attitudes, and Work Behaviors, History, Globalization, and Values-Based Leadership, Developing Mission, Vision, and Values, Strategizing, Organizational Structure and Change, Organizational Culture, Social Networks, Leading People and Organizations, Decision Making, Communication in Organizations, Motivating Employees, Essentials of Control and Strategic Human Resource Management.
Author(s): Andy Schmitz
This book offers the following: 1: Several graphic displays in each chapter that summarize key concepts in a visually appealing format 2: Rich, illustrative examples drawn from companies that are relevant to many students. Major topics covered includes: Mastering Strategy: Art and Science, Leading Strategically, Evaluating the External Environment, Managing Firm Resources, Selecting Business-Level Strategies, Supporting the Business-Level Strategy, Competing in International Markets, Selecting Corporate-Level Strategies, Executing Strategy through Organizational Design, Leading an Ethical Organization.
Author(s): Saylor Academy
This book covers the following topics: Understanding the nature of services, Aligning service strategy and service competitiveness, service design, development and automation, Managing human resource in services, Service quality, Service facility design and facility location, Demand management in services, Capacity management or supply management in services, Managing waiting lines and queuing models, Service inventory and supply chain management., Quantitative models in managing service operations.
This book covers the following topics: General Outline Of The Psychology Of Management, Individuality, Functionalization, Measurement, Analysis and Synthesis, Standardization, Records and Programmes and Incentives.
Author(s): L.m. Gilbreth, PH.D
The objective of this guide is to equip public sector managers to assess the value that new communications and computing technology may bring to their interactions with a range of potential stakeholders.
Author(s): Dr Peter Chen
The course note focuses on skills managers need to adapt to current sweeping changes in the nature of work and the workforce, in business organizations and their roles in society, and in the institutions that interact with work, particularly the labor market, community and family centered groups.
Author(s): Prof. Joel Cutcher-Gershenfeld, Prof. Thomas A. Kochan and Prof. Wanda Orlikowski
This note introduces interactive oral and interpersonal communication skills important to managers, including presenting to a hostile audience, running meetings, listening, and contributing to group decision making.
Author(s): Prof. Neal Hartman
In this book, the author take a challenge based approach to dealing with groups. Many other books provide conceptual and descriptive treatments of groups and teams. Here we will take a prescriptive perspective, one that focuses on the how to of managing a group or a team. This prescriptive perspective, however, will be rooted in social science.
In the opening chapters, we incorporate an active management perspective to show how leaders and leadership are essential to personal and organizational effectiveness and effective organizational change. Moreover, the concluding section of each chapter is focused on the assessment and development of particular management skills.
Writing and speaking skills necessary for a career in management. This lecture note covers the following topics: Communication strategy and structure, Oral presentations: Minto pyramid and Visual aids, Writing process, Style and tone, Presenting data and Intercultural communication.
Author(s): Prof. Neal Hartman
This lecture note focuses on practical experience that blends theory and practice. Students reflect on prior leadership experiences and then apply lessons learned to further develop their leadership capabilities.
Author(s): Janice Klein